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Why Thermoproof?
Windows
Doors
Patio
Exterior
Bi-Fold
Support
Rebates
Surplus
Request a Warranty Service
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Step
1
of 2
Full Name
*
First
Last
Phone
*
Email
*
Thermoproof Order ID
Found on your Thermoproof Quote, Order Acknowledment, or Invoice
Has the Warranty been Registered per the Warranty Terms?
Yes
No
Unsure
Upload Thermoproof Quote, Order Acknowledgment, Invoice, or Warranty Registration Document
Drag & Drop Files,
Choose Files to Upload
Who Installed your Thermoproof Product?
*
Thermoproof
Contractor
Builder
DIY
Unsure
Name of Installer/installation company
Address
*
Address Line 1
City
State / Province / Region
What Style of Product Is Affected?
*
Insulated Glass Unit (IGU)
Picture Window
Sliding Window
Casement Window
Awning Window
Sliding Patio Door
Other
Provide Detailed Description of Product Issue or Concern
*
Photos of Product Issue
*
Drag & Drop Files,
Choose Files to Upload
You can upload up to 5 files.
Exterior Photo Showing Full Window/Door & Ground Clearance
*
Drag & Drop Files,
Choose Files to Upload
Interior Photo Showing Full Window/Door & Ground Clearance
*
Drag & Drop Files,
Choose Files to Upload
Concern accurately, Order
To access warranty service, a Thermoproof Order ID, Warranty Registration Document, or Proof of Purchase is required. Please ensure all fields are completed accurately, as this information allows us to assist you effectively. Providing all relevant details at the time of submission helps prevent delays or limitations in processing your request.
*
I confirm I have read the Thermoproof Warranty Policy and that the information and documentation I’ve provided, including my Thermoproof Order ID, are accurate.
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Warmer Winters, Cooler Summers
Thermoproof Windows & Doors mean big energy savings, more light, better airflow — and even a quieter home.
Contact
Fill in the form below or give us a call and we'll contact you. We endeavour to answer all enquiries within 24 hours on business days.
info@thermoproof.ca
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